Sr. Localization Manager, Quality & Content, Translation Services Ops - Amazon Europe Core Barcelona

Oferta de empleo como Sr. Localization Manager, Quality & Content, Translation Services Ops en Amazon Europe Core, Barcelona, Barcelona

Sede central en: Luxemburgo

Descripción de la empresa

Come Make History With Us!
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. We do this every day by solving complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is that we’ve only just begun.

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Puesto vacante: Sr. Localization Manager, Quality & Content, Translation Services Ops

Categorías: Profesiones, artes y oficios - Otros oficios

Descripción de la oferta: DESCRIPTION Are you passionate about languages and cultures? Are you motivated to have a direct impact on customers around the world? Do you have an entrepreneurial flair with a global mindset dedicated to delivering delightful customer experiences to international audiences? Do you have a technical background and love finding creative solutions to challenging problems?
Amazon's Translation Services is looking for a Senior Localization Manager to drive our global quality strategy and successful delivery of our localization solutions.

Translation Services is driving towards a vision where language is not a barrier for our customers. With innovative tools and features, plus the convenience and value of Amazon, we support localization needs of businesses of all sizes to simplify buying and drive toward their next stage of growth. In Translation Services, we are obsessed with providing our customers with the highest quality content in the language of their choice. Translation Services today operates out of 7 countries. History is being made and we've just begun!

As Senior Localization Manager for Quality & Content, you will be responsible for conceptualizing, strategizing and implementation of innovative best in class solutions for Amazon as well as localization industry. You will be working with global cross-functional teams and collaborating with internal and external business partners, influencing localization processes and standards. You will advocate for the customer and seek innovative solutions to customer issues. You will operate with minimal guidance in situations where strong judgment is required for solving complex problems. Through a data-driven approach, you will identify process improvements and design solutions to scale our localization program through technology and automation. The successful candidate will have strong stakeholder management skills, ownership, and ability to deal with ambiguity in a fast-paced environment.

Key job responsibilities
* Drive quality management strategy and implementation of solutions for Translation Services.
* Define and manage key success metrics as they relate to the broader business and organizational goals.
* Support international expansion of Amazon Business by implementing efficient and scalable localization solutions.
* Engaging cross-functional teams in defining localization strategy for success of international market place expansions.
* Partner with stakeholders across the organization to evangelize localization best practices, improve and automate translation processes and tools, and ensure consistent customer experience globally.
* Identify process improvements and devise solutions that decrease cost and reduce time-to-market of localized products
* Support business teams in implementing innovative Machine Learning-based solutions
* Partner with translation vendors to ensure that translation projects are delivered at the expected standards
* Own linguistic quality framework and manage translation quality to ensure that the localized content meets or exceeds customers' expectations

We are open to hiring candidates to work out of one of the following locations:

Barcelona, ESP

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