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Customer Service Representative - Remote Spain - LIVETIX GROUP SL. Gerona

Publicado por LIVETIX GROUP SL. Particular 28922, Alcorcón, Madrid España

Oferta de empleo como Customer Service Representative - Remote Spain en LIVETIX GROUP SL., Alcorcón, Madrid

Publicada el: Thursday, 25 Jan - 11:06
Nombre de la empresa: LIVETIX GROUP SL.
Número de trabajadores: 10

Sede central en: Madrid

Descripción de la empresa

LIVETIX GROUP SL. Live Tix Group SL is a sports ticket marketplace where fans can purchase tickets for hard-to-get football and rugby matches across the globe. We have been operating since 2004, serving over 450,000 fans and counting. Our goal is simple, make tickets available to fans and provide an outstanding customer experience while doing so.

Ubicación

Población: Alcorcón
Código Postal: 28922
Provincia: Madrid
País: España

Descripción

Puesto vacante: Customer Service Representative - Remote Spain

Categorías: Atención a clientes - Atención al cliente

Nivel: Empleado/a
Personal a cargo: 0
Número de vacantes: 1

Descripción de la oferta: The Customer Service Representative will be responsible for providing support to existing and potential customers via email. As a member of the Customer Service team, you will have to show good communication skills, patience, and ability to provide appropriate solutions and handle worldwide customer inquiries and complaints.

If you are a professional people person with proven customer service experience, dedicated to ensuring a positive client experience, we are the place for you!

You can choose to work from our office in Alcorcón (Madrid), Spain, or from home: WORK SCHEDULE Wednesday to Sunday 10:00-18:00, Monday AND Tuesday (OFF)

Requisitos

Estudios mínimos: Grado
Experiencia mínima: Al menos 3 años
Imprescindible residente en: (Seleccionar)
Requisitos mínimos: Fluent level of English (Minimum B2, C1 Preferred)
· Excellent attention to detail
· Capacity to work well within a team and the ability to work
independently
.Receive and resolve customer questions and issues and track them
in Zendesk (internal support system)
· Decisiveness and the ability to make decisions under tight deadlines
· Experience with Zendesk ticketing system (or similar)
· Ability to multitask and work in a fast-paced, deadline-oriented
environment
· Passionate about football/rugby a major plus
· Fluency in other languages is a bonus

Contrato

Tipo de contrato: Indefinido
Jornada laboral: Completa
Horario: Wednesday-Sunday 10:00-18:00, Mon-Tues (OFF)

Salario

Salario: 20.000 €- 20.000 € Bruto/año

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  • es  España
  • Publicado: 01 Feb - 11:31
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