Enrolment Specialist - UK - Fully Remote - Higher Ed Partners - Tarragona

Oferta de empleo como Enrolment Specialist - UK - Fully Remote en Higher Ed Partners, Madrid, Madrid

Sede central en: London

Descripción de la empresa

Servicios Profesionales a Universidades

Ubicación

Descripción

Puesto vacante: Enrolment Specialist - UK - Fully Remote

Categorías: Comercial y ventas - Agente comercial

Descripción de la oferta: About HEP UK
HEP's mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed.
Equality of opportunity is at the heart of everything we do. By helping people improve their lives, whatever their background and circumstances, we believe that affordable and high-quality higher education builds fairer and more equitable societies, unlocks the potential of individuals, helps harmonise skills gaps with the needs of the workplace, transforms employability rates and delivers a thriving global economy.

About the Role
Enrolment Specialists make a difference daily in applicants' lives by supporting them through the application and enrolment process for starting an online University Degree course.
As an Enrolment Specialist, you will work with 'warm lead' prospective students to identify and evaluate appropriate degree courses to meet their needs, support them through our Partner University application and admissions processes, and ultimately through to making their initial payment to enrol at the University.

Key Responsibilities include:
- Manage the candidates pipeline and lifecycle from initial inquiry, student application and admission through enrolment, using established procedures and appropriate influencing skills in line with KPI and SLA's
- Follow up on assigned lead opportunities effectively and efficiently to maximise likelihood of quality students enrolling on a University course.
- Follow defined enrolment management processes with an impeccable follow through and utilization of available tools and resources.
- Provide candidates with an excellent experience through their entire journey.

Key Experience/Skills Required

British native speaker is a must
3+ years of sales experience in a performance-oriented contact centre or sales account management
A passion for supporting customers and students to achieve their goals
Experience working in or with higher education sector is highly desirable
Experience of Salesforce is highly desirable

Benefits
Work fully remote
Uncapped performance-related commission paid by Intake Cycle (8-10 weeks)

Requisitos

Contrato

Salario

Salario: 24.000 €- 24.000 € Bruto/año