Customer Representative (Spanish-speaking) - On-site - Tech Industry - Webhelp Spain - Barcelona

Oferta de empleo como Customer Representative (Spanish-speaking) - On-site - Tech Industry en Webhelp Spain, Barcelona, Barcelona

Sede central en: Barcelona

Descripción de la empresa

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

As a candidate, you are maybe looking for your first job, or a change in your path or a company to develop a great career. You can be in search of forever or just a while, whatever your drive, we have a place for you, and we will help you develop your knowledge and skills to help you excel at your goals.

Find new colleagues and lifelong friends in our community of passionate game-changers. Find what you are looking for at Concentrix+Webhelp!

As an employer, we are both multicultural and familiar, innovative and culturally focused, we are many and we are one (team). We want to make sure our game-changers feel happy, recognized and engaged with us and our clients.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

Ubicación

Descripción

Puesto vacante: Customer Representative (Spanish-speaking) - On-site - Tech Industry

Categorías: Atención a clientes - Atención al cliente

Descripción de la oferta: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career!

Concentrix + Webhelp is a great match if you:

- Have a proficient or bilingual level of Spanish and advanced level of English
- Possess excellent customer care skills, knowledge and awareness
- Have adequate professional experience
- Are able to implement and manage changes in processes
- Are responsible and possess independent work habit
- Have good communication and team skills, flexibility and stress resistance
- Follow the security rules of the company.

If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full time 39 hours/week contract: Monday to Friday 08:00 - 20:00 (rotative); Weekends (one per month) from 09:00 to 18:00
- Salary 19 000 euros gross/year + up to 2000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

Reimagine the best version of you!

Concentrix + Webhelp is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Requisitos

Contrato

Salario

Salario: 19.000 €- 21.000 € Bruto/año