Italian Inside Sales Representative - Digital Advertising - Teleperformance España Barcelona

Oferta de empleo como Italian Inside Sales Representative - Digital Advertising en Teleperformance España, Barcelona, Barcelona

Sede central en: Madrid

Descripción de la empresa

Be inspired to be the best with our values

A diverse and inclusive culture built on human values. We deliver an outstanding customer experience at every opportunity as a result of our commitment, passion, and dedication to excellence.

Be part of something bigger than just a job. We attract and retain the best people in the industry because we believe in providing an inclusive, supportive, and inspiring work environment for our teams around the world.

Become part of a world-class team. At Teleperformance, we believe that good is never good enough. That’s why we’re so committed to building the best teams and helping each employee achieve their full potential.

We value employee well-being. We know that happier, more satisfied employees perform better.
- We welcome and accept. Come as you are because we believe in you. There is beauty and strength in our diversity.
- We believe in the powe of people. Our people fuel innovation and bring human empathy and understanding to all that we do.
- We inspire and motivate. We inspire and motivate people to achieve more and make their mark on our business.

Ready to join the team?

Ubicación

Descripción

Puesto vacante: Italian Inside Sales Representative - Digital Advertising

Categorías: Comercial y ventas - Agente comercial

Descripción de la oferta: Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for new employees for our growing project in Barcelona

Your responsibilities:

Achieve a minimum number of interactions (phone call and/or emails) per day
Qualify and manage inbound leads and the overall sales pipeline
Identify the needs of the business and personalize the product towards the related business
Properly prepare and set expectations with businesses about the onboarding and go-live process
Develop a deep understanding of the onboarding requirements/processes for our product across different regions
Work closely with businesses to collect and submit information required to complete our onboarding process
Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
Work in a fast-changing, fast-paced workplace

Requirements:

Native Level of Italian
Ability to speak and write English fluently
Experience in a fast-paced, scaled operations environments
Experience working in a call center environment
Experience working in a customer-facing role
Extremely high attention to detail and strong organizational skills
Structured communicator, both written and spoken
Ability to produce high-quality work under strict deadlines
Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
Ability to work independently and complete day-to-day tasks with minimal supervision

Nice to have:

Bachelor's degree in Business
2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar
At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role
Experience working with local legislation or government entities
Familiarity with home services, such as plumbing, locksmiths, electrical etc.

Benefits:

Full-time position (39 hours/week)
Salary: 18.000€ gross/year - up to 1.000€ gross/year (bonus)
This is a Hybrid working model in Barcelona.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Permanent Contract
Intense specific sales training.
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Continuous training and certifications within Google products
Bi-weekly, monthly or quarterly contests
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Office location surrounded by the sea

Requisitos

Contrato

Salario

Salario: 18.000 €- 19.000 € Bruto/año