Customer Service Coordinator EMEA - Novus Spain, s.a. - Reus

Oferta de empleo como Customer Service Coordinator EMEA en Novus Spain, s.a., Reus, Tarragona

Sede central en: Tarragona

Descripción de la empresa

With more than 800+ employees and offices worldwide, working for Novus means working for an international organization where we respect, honor and value differences in culture, experience and thinking. We encourage free-thinking and expression, believing that only an environment of openness and transparency can promote ingenuity and achievement.

Ubicación

Descripción

Puesto vacante: Customer Service Coordinator EMEA

Categorías: Atención a clientes - Atención al cliente

Descripción de la oferta: At Novus, we want to inspire every animal producer and owner on the planet. As relentless advocates for intelligent nutrition, we deliver advanced technology, rooted in scientific research designed to help their animals reach their full potential.
We are currently looking for a Customer Service Coordinator to work on a hybrid based model and to be responsible for providing customer support to clients in Italy, Balkans countries, Israel and South Africa customers being the back up for Middle East, Morocco, Egypt , Asia and South America.

General Responsibilities:

Within its main functions this position implies:

Sales orders processing from order receipt to invoicing.
Customer Master Data, creation and update.
Complaints management and issuing of customer credit and debit notes.
Follow up of orders blocked by credit and collection process with customers.
Reporting support to Sales Team (sales volume, open sales contract, etc.)
Close cooperation with Logistics department for volume optimization and shipments.
Close cooperation within the Customer Service Team.
Cross-functional cooperation with Credit, S&OP, Sales & Marketing, QA departments.

If you think you are the right candidate, we prefer that you apply directly in our Applicant Tracking system:

https://recruiting.ultipro.com/CEL1005NIICL/JobBoard/e504b239-6fdb-4f4a-bd51-ba28bb5d0c94/Opportunity/OpportunityDetail?opportunityId=9921c22b-7ec6-4e0e-b7fb-db03a81b75e0

Requisitos

Contrato