Atención Cliente Italiano Nativo E-Commerce - teletrabajo - LanguageCourse.net. - Barcelona

Oferta de empleo como Atención Cliente Italiano Nativo E-Commerce - teletrabajo en LanguageCourse.net., Barcelona, Barcelona

Sede central en: Barcelona

Descripción de la empresa

Our mission and our pride is providing the best worldwide service for comparing and booking language course programs. Apart from the best prices and the largest course selection, we strive to impress our customers with the highest level of customer service.
You can find more about our company at the “About us” page on our website. https://www.languagecourse.net/about-us.php

If you genuinely enjoy interacting with students and helping them find the ideal course, we will be happy to get to know you.

Ubicación

Descripción

Puesto vacante: Atención Cliente Italiano Nativo E-Commerce - teletrabajo

Categorías: Atención a clientes - Atención al cliente

Descripción de la oferta: Looking for 1 native Italian speaker with excellent English to help our customers find and book the best language course. Italian must be native. This will be tested.

The position is 100% remote work so living in Barcelona is not mandatory. An additional language will be a plus.

WHAT TASKS YOU WILL BE DOING

* Atención al cliente en italiano/ Italian customer service.

* Attending incoming enquiries by email, phone and chat to assist them in finding the best language course abroad for them.

* Processing bookings in communication with our partner schools all over the world.

* Revision and validation of machined translated texts from English into Italian

ABOUT US

We are running one of the most visited websites worldwide for comparing and booking language course programs around the world. Our site is offered in 24 languages with over 2 million annual visitors.

We also developed a mobile app with over 10 million downloads.

With whatever we do, we strive to provide a better service/product than any other company in the same sector.

YOU ARE

* Able to communicate at native level in Italian both written and verbally. Writing skills in Italian must be of very high standard.

* Able to express yourself clearly in oral communication and come across as both friendly and professional in communications by email and phone.

* Confident in communicating in written English. You are able to express yourself very well in writing with good English spelling and punctuation.

* Intelligent and a fast learner.

* Innately motivated to do things well and do not require anyone else to feel motivated.

* Self confident.

* Able to type at high speed.

* Proactive and enjoy contributing with your own ideas for improvement.

* Used to work in a result-oriented, professional work environment and have previous experience in similar area.

* Able to handle stress well in occasions of temporary higher workload.

* Service oriented and get satisfaction from finding the ideal solution.You are emphatic.

* Organised. You are able to manage your time well.

* Ideally proficient in a third language.

YOU NEED

* A good, fast and reliable internet connection.

* Availability for 39 hours per week until 19:00, possibly 21:00.

:WHAT WE OFFER

* 21000 € gross/year + performance bonus based on 39 hours per week.

* Possibility to work from anywhere you like. 100% remote (as long as your workspace is quiet). If you wish you can also work from our office in Barcelona. It is completely up to you and what you prefer. We do not require you to be present any time in Barcelona.

* Full paid training

* Young team with a fantastic job atmosphere and vibe.
* No weekend shifts. No late-night work required.

You can also have a look at our reviews in glassdoor.

Are you interested in the position and feel that you are a good fit to what we are looking for? We will be very happy to get to know you.

Requisitos

Contrato

Salario

Salario: 21.000 €- 23.000 € Bruto/año