Business Coach, Transportation, Amazon Freight Partner - Amazon Europe Core - Barcelona

Oferta de empleo como Business Coach, Transportation, Amazon Freight Partner en Amazon Europe Core, Barcelona, Barcelona

Sede central en: Luxemburgo

Descripción de la empresa

Come Make History With Us!
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. We do this every day by solving complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is that we’ve only just begun.

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Descripción

Puesto vacante: Business Coach, Transportation, Amazon Freight Partner

Categorías: Compras, logística y almacén - Distribución y logística

Descripción de la oferta: DESCRIPTION What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience?
At Amazon, we're working to be the most customer-centric company on earth - including how we fulfill and handle customer orders throughout the entire Transportation network. The Amazon Transportation Services (ATS) Team manages the transportation network for Amazon, ensuring that the customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, ATS is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the middle mile space.

Key job responsibilities
We are looking for a dynamic, detail-oriented, organized self-starter to join as a Business Coach for the Middle Mile team to manage Linehaul Service Provider (LSP) relationships and ensure they are set up to succeed. This person will manage LSP readiness through onboarding and training curricula and audit processes that support standard work. We are seeking bar-raising candidates who are able to:
- Provide best in class support for LSPs with scalable tracking process
- Partner with teams to advise on and manage operational challenges
- Identify, develop and improve strategies for the LSP onboarding and training process
- Analyse and interpret data to improve efficiency across individual LSPs and the entire supply type
- Provide reports to leaders of health and training proficiency weekly/monthly (using Excel, Access, SQL and/or other data management systems)
- Partner with other teams to advise on and manage operational challenges
The ideal candidate is customer obsessed, highly organized, works effectively with internal and external contacts, has the ability to shift gears at a moment's notice and enjoys the challenges of developing and improving processes in a dynamic organization. The successful candidate will also have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritize in a fast-paced environment. Moreover, the ability to work in dynamic and ambiguous areas is imperative.

About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

Barcelona, ESP

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